Seyyone Software Solutions Privacy Policy

This Privacy Policy governs your use of the Seyyone Scribe ("Application") for mobile devices, developed by Seyyone Software Solutions. By accessing or using the Application, you agree to the practices outlined in this Privacy Policy and consent to the collection, use, and sharing of your information as described below.

Information We Collect and Use

Automatically Collected Information

The Application may collect certain information automatically, such as:

Your mobile device type

Device's unique identifier (e.g., IMEI, serial number)

IP address

Mobile operating system version

Browser type

Usage data related to how you interact with the Application

We use this information to improve our services, analyze performance, and enhance your experience.

Audio Recording and Cloud Storage

When you use the Application, your audio recordings may be uploaded and securely stored in the cloud. We only access these recordings for service-related purposes or when legally required. You maintain control over your recordings, and we strive to ensure they remain secure and private.

Data Retention and User Control Over Data

We retain your data, including audio recordings, for as long as necessary to provide the service or as required by law. You can manage or request deletion of your data through the Application settings. To delete your account or request assistance with data access or removal, contact us at [email protected].

Security Measures

Your privacy and data security are important to us. The Application is protected by your mobile device’s security mechanisms, such as biometric authentication (fingerprint or facial recognition), PIN, or password. We also employ encryption and other security safeguards to protect your data from unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.

Sharing Your Information

We do not sell your data. We may share your information:

With service providers to operate and maintain the Application, under confidentiality agreements.

For legal reasons, such as to comply with legal processes or protect user safety.

In business transfers, such as mergers or acquisitions, with notice provided regarding changes in data usage.

Opt-Out Rights

You can stop all collection of information by uninstalling the Application. Opting out of data collection from tools like Google Analytics can be done by visiting http://tools.google.com/dlpage/gaoptout.

Data Backup and Recovery

We regularly back up your recordings and personal data to ensure its integrity. Our systems are designed to recover your data in case of accidental loss. We encourage you to keep your login credentials secure to prevent unauthorized access.

Push Notifications

The Application may send you push notifications to inform you about updates, features, or service-related communications. You can manage or opt-out of these notifications through your device’s settings.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13. If you become aware that your child has provided us with information without consent, please contact us at [email protected], and we will promptly delete such information.

International Data Transfers

Your data may be transferred and processed in countries outside of your residence, including the United States, in compliance with applicable data protection laws. We ensure that these transfers are legally protected.

Data Minimization

We collect only the necessary data required to operate the Application. We do not collect any unnecessary personal information unless explicitly stated or required by law.

Links to External Sites

The Application may contain links to third-party websites or services not controlled by Seyyone Software Solutions. We are not responsible for the privacy practices of these external services. We advise you to review their privacy policies before using their services.

Rights Under GDPR (For EU Users)

If you are an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):

The right to be informed about data collection and use

The right to access your personal data

The right to rectify inaccuracies

The right to erasure (right to be forgotten)

The right to restrict or object to processing

The right to data portability

To exercise these rights, contact us at [email protected].

Biometric Data Usage

Seyyone Scribe may use biometric authentication (fingerprint or facial recognition) to secure access to the Application. Biometric data is processed locally on your device and is not stored on our servers or shared with third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes via the Application or our website. Continued use of the Application after changes indicates your acceptance of the updated policy.

Your Consent

By using Seyyone Scribe, you consent to the collection, processing, and storage of your data as described in this Privacy Policy, compliant with GDPR and HIPAA regulations. Your data may be processed globally in line with applicable privacy standards.

For any questions or concerns about privacy while using Seyyone Scribe, please contact us at [email protected].

Prohibited Uses

You are prohibited from using the Application for:

Unlawful purposes

Harassing, abusing, or discriminating against others

Uploading malicious code or viruses

Circumventing security measures

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